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Privacy Policy

Effective Date: 01.26.2026

 

RAGARDEN® (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from the RAGARDEN® website (the “Site”).

By using our Site, you agree to the practices described in this policy.

 

1. Information We Collect

Personal Information

When you visit or make a purchase from our Site, we may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers; we do not store full payment details)

  • Order history

Automatically Collected Information

We may automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on the Site

  • Referring website

This information helps us improve our website and customer experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about purchases, shipping, and customer service

  • Send promotional emails (only if you opt in)

  • Improve our products, services, and website

  • Detect and prevent fraud or security issues

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Email marketing platforms

  • Website analytics providers

These partners are required to protect your information and use it only for the services they provide.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Understand how visitors use our Site

  • Improve site functionality and performance

You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.

5. Email Communications

​If you subscribe to our mailing list, we may send you updates, promotions, or product information.
You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

6. Data Security

​We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is 100% secure.

7. Your Rights

​Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

​Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

​9. Pet Product Disclaimer

​RAGARDEN® offers natural, herbal-based products intended to support general pet wellness and everyday care. Our pet products are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for professional veterinary care.

Important Notes

  • Always consult with a licensed veterinarian before using any new product on your pet, especially if your pet has a medical condition, is pregnant, nursing, elderly, or taking medication.

  • Individual pets may react differently to natural ingredients. We recommend performing a small patch test before regular use.

  • Discontinue use immediately if irritation, sensitivity, or adverse reactions occur, and consult your veterinarian.

  • Use products only as directed and for their intended purpose.

  • Keep all products out of reach of children and pets unless actively supervised.

By purchasing and using RAGARDEN® pet products, you acknowledge and agree that you are solely responsible for your pet’s health and well-being.

10. Changes to This Policy

​We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us

​If you have any questions or concerns about this Privacy Policy, please contact us: Email: ragardenlv@yahoo.com

 

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